Payment and shipping information



A. Shipping costs and information:


A dispatch of the goods is by default only possible to the countries listed below. Depending on the size of your order, the goods will be shipped by DHL. You can see the respective shipping costs in the table below. If you wish to have the goods shipped to another country, please send us an e-mail (insert e-mail address) before placing an order and please name the item with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and - if a delivery to the desired delivery address is possible - we will inform you about the shipping costs, as we have to ask our shipping partner in advance about the shipping options and costs.

I. Shipping within Germany:


Unsere Versandkosten sind gewichtsabhängig, das Versandgewicht können Sie beim jeweiligen Artikel auf der Detailseite ersehen. Ab einem Bruttobestellwert von 50 Euro versenden wir versandkostenfrei. Lieferbare Produkte erreichen unsere Kunden 2-3 Werktage nach Zahlungseingang. 
Packages up to 2kg: 4,95 Euro 
Packages up to 5kg: 5,95 Euro 
Packages up to 10kg: 7,10 Euro 
Packages over 10kg: 10,80 Euro

II. Shipping outside Germany

We deliver to the following countries:
Delivery time <2kg 2-5kg 5-10kg >10kg

free shipping from

Belgium 3-5 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Bulgaria 5-7 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Denmark 3-5 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Germany 2-3 working days 4,95 € 5,95 € 7,10 € 10,80 € 50,00 €
Finland 5-7 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
France 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Greece 7-9 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Ireland 4-6 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Iceland 5-8 working days 15,00 € 20,00 € 20,00 € 40,00 € 280,00 €
Italy 4-6 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €
Croatia 4-6 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Latvia 4-6 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Liechtenstein 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Lithuania 4-6 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Luxembourg 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Monaco 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Netherlands 3-4 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Norway 5-7 working days 15,00 € 22,00 € 22,00 € 40,00 € 350,00 €
Austria 3-4 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Poland 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Portugal 5-7 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Romania 5-7 working days 12,00 € 15,00 € 20,00 € 30,00 € 280,00 €
Sweden 4-6 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €
Switzerland 3-4 working days 15,00 € 22,00 € 22,00 € 40,00 € 350,00 €
Slovakia 4-6 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €
Slovenia 4-6 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €
Spain 5-7 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €
Czech Republic 4-6 working days 12,00 € 15,00 € 18,00 € 20,00 € 280,00 €
Hungary 4-6 working days 12,00 € 15,00 € 15,00 € 20,00 € 280,00 €

The delivery time for shipments to other European countries is between 3 and 8 working days. On the day of shipment we will contact you by e-mail with the DHL tracking number so that you can check the status of your shipment yourself at any time. For deliveries to countries outside the European Union, additional costs may arise in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for money transfer through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.

B. Payment information:

I. For shipping within Germany

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description: 
1. Prepayment by bank transfer (3% discount) 
2. Credit card 
3. Delivery on account (Klarna Pay Later) 
4. Delivery in instalments (Klarna Slice It) 
5. Payment via SOFORT bank transfer 
6. Payment via PayPal 
7. Payment via Giropay

II. For shipment outside Germany

For deliveries abroad we offer the following payment options, unless otherwise specified in the respective product description:
1. Prepayment by bank transfer (3% discount) 
2. Credit card 
3. Delivery on account (Klarna Pay Later)  (only AT, FI, NL) 
4. Delivery in instalments (Klarna Slice It) (only AT, FI) 
5. Payment via SOFORT bank transfer 
6. Payment via PayPal 
7. Payment via EPS (only AT)

III. Detailed information on the individual payment methods

1. Prepayment by bank transfer

Please transfer the invoice amount to our bank account within 7 days, stating the purpose of payment. Our bank details and the purpose of the transfer will be sent to you separately by e-mail as part of the order processing. When paying by bank transfer, we grant a 3% discount on the gross value of the goods of the respective order.

2. Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express.

3. Delivery on account (Klarna Pay Now) & payment by instalments (Klarna Slice It)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is always made to Klarna: 
Delivery on account: The payment period is 14 days from the date of dispatch of the goods/tickets/ or, in the case of other services, from the date of provision of the service. The invoice conditions for purchase on account for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.. 
payment by instalments (only available in Germany): Klarna's financing service allows you to pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (with a minimum of EUR 6.95) or under the conditions otherwise specified in the checkout. Payment in instalments is due at the end of each month after Klarna has sent you a monthly invoice. For more information on instalment purchases, including the General Terms and Conditions and the Standard European Consumer Credit Information, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account 
The use of the payment methods invoice, instalment purchase and direct debit requires a positive credit assessment. In this respect, we will forward your data to Klarna for the purpose of address and credit assessment as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's Privacy Policy Germany/Austria.( Please add this paragraph only if you also offer at least one of the payment methods (invoice, installment purchase and/or direct debit) listed here and list only those payment methods that are also offered by you). 

 Self-collection is not possible for logistical reasons.